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FAQ

Cigar Guide

New products

Please choose form the following Payment Options.

Bank Deposit / Giro Transfer

Please transfer the amount in EURO to our bank account, which is provided in the email confirmation, which is automatically sent after you placed your order. If for some reason the email does not reach you, please ask informally for the bank details at support [at-sign] german.us (please paraphrase).

SOFORT Banking

SOFORT Banking is a discrete online payment service. You only need your bank details. SOFORT is the German term for "instant". SOFORT Banking is a German based service, which offers its services internationally. SOFORT has become very popular among German and European customers over the past years. Thanks to strict German laws, it's know for their privacy. SOFORT baking in their own words: "Make payments the easy way with your own online banking details – fast and direct." https://www.sofort.com

PayPal

PayPal is the classic online payment service. PayPal in its own words:

"PayPal is the most preferred way to pay online in the UK because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Why pay with PayPal?

  • It's safer: Shop at thousands of websites without sharing your financial details
  • It's faster: With no need to type in your card details, you can check out in a few clicks
  • It's easier: All you need is an email address and password to pay online"